Return Merchandise Authorization (RMA)
- RMA numbers are only valid for 10 days from the date issued.
- Return for refund merchandise is required to return the original accessory together for full refund.
- A restocking fee will be applied if returned product is incomplete.
- Atrian Communication Technologies LLC. reserves the right to refuse RMA application if defective description is not clear enough.
- Repair, replacement or store credit will be covered within the warranty period of the product.
- Returns for refund are eligible within 30 days from the date of purchase invoice. Original shipping charges are non-refundable. Refunds will ONLY be issued to the original payment method of the order.
- Customers are responsible for ALL return shipping costs to Atrian Communication Technologies LLC.
- Cost of shipping products back to USA customers will be covered by Atrian Communication Technologies LLC. International customers are responsible for shipping costs, duties and taxes.
- Warranty repair, exchanges and refunds WILL NOT be applied to items of physical damage, improper installation, abuse, or liquid damage. Items will be returned to the customer after inspection.
- RMA number must be visible on returned package(s) for shipment to be received.